Inquiries (Soft Reservations) - Where Do They Come From?

There are a few different ways in which a customer can make an inquiry about your facility.

Get map & hours

Customers on SpareFoot can click an option to be sent your facility information:

Get_map___hours.jpg

 

The customer can enter their email address to receive an email with your facility hours and location:

Screen_Shot_2018-03-15_at_4.52.46_PM.png
 

On the phone with an agent

If a customer speaks with one of our customer service agents and can't make up their mind, they'll get a list of units that they were deciding between. The email looks like this:

Screen_Shot_2018-03-16_at_9.20.46_AM.png

What can facility operators do with inquiries?

Great question! We've written an entire article addressing just this question. Click here to learn more!

Still have questions?
Don't be afraid to ask us. We're here to help you.